As a new or experienced business owner, you completely understand the importance of having a constant stream of customers coming through your door. After all, no customers means no revenue, which, of course, leads to no business. Having a dwindling amount of new customers coming to your company can mean that there are other underlying issues going on with your business. Rather than simply blaming it on a slow economy or off-season, business owners should take proactive measures to stop the bleeding. The following list includes a variety of methods that can all be combined together to connect more customers to your business.
Define Your Target Audience
It is much easier to look and find customers if you know the type of audience you are looking for. Without a clear outline of your target audience, there is little to no chance that your marketing strategy will work. The best way to approach this is to brainstorm with your team to develop a clear picture of the perfect client. Resist going into the typical man, woman, millennial demographic. Instead, the best strategy is to focus on the type of customer that has brought you success in the past and how their needs might have changed. Through this method, you can begin to develop a target audience that is most likely to purchase from you.
Use Google Maps Marketing
Over the past decade, people have changed dramatically how they research a company. At one point, people would ask a friend or simply walk into the business and hope for the best. Today, most potential customers are researching their options on Google. Understandably, that’s where you have to be then. One of the most efficient ways to reach out to potential customers is by adding Google Maps marketing to your business strategy. By claiming your business listing with Google Maps, your SEO ranking will rise and connect you to more potential customers, according to Podium. This means that even if they don’t know you exist, Google will recommend you depending on their search. The more people begin to interact with your company through Google, the higher you will rank.
Update Your Blog Regularly
One of the best ways to attract customers to your shop or eCommerce site is first to provide them something of value such as photos, videos, and podcasts that they can listen to on their drive home or at the gym. In fact, most marketing experts like The Proof Fairy will say that the best way to bring in customers is to first blog as much as you can. In addition to providing customers with value, you are also being given the opportunity to implement as much SEO as possible into your blogs. This SEO or Search Engine optimization keywords will help you rank on Google and allow people who are looking for your type of service or product to find you that much easier.
A great way to attract new customers is to work with local businesses that complement the products or services you provide. This is often how shampoo companies start their businesses. They visit local barbershops and provide them with inventory that they can sell for a small commission. As you can see, this can be a win-win situation for both parties involved as each offers their existing customer base with new products, all without looking too salesy.
Asking for a referral from your current clients can often seem like going to the well one too many times. Some business owners might also find it rude to ask. However, there is no better way to connect to more customers than by being recommended by an existing client. Understandably, you may be nervous about approaching existing customers. The Sales Readiness Group states that the best way to obtain referrals is to provide them with a method that makes it easy to collect this information. A popular method includes sending out a mass email message allowing customers to include referral information without making it too much of a hassle. This means not sending them to your website or making them log in. If you like, you can also include a reward for those who provide information in the form of a discount.
Participate in Community Events
There is no doubt about it; people like to support local businesses. In addition, they also like to support businesses that give back to the community. Adrian Swinscoe shares that one of the best methods to connect with new customers is to participate in the community. This can be through volunteering to clean parks during a festival, provide certain food or drinks, or simply run a toy drive out of your business. Doing this can really put your name out there for everyone to see.
Customers are the lifeblood of a company; without them, you might as well close up shop. This is why so much time and money goes into finding new customers. Thus, it is highly recommended that business owners take a few of the tips listed above and begin implementing them into their own company before it’s too late. Your business strategy should involve targeted online marketing, personalized relationships, and a strong identity to create success for your company.